Trivia Crack has been a beloved multiplayer trivia game app since 2013, downloaded to and enjoyed on Apple iPhones and Androids alike. While the app has stood the test of time by coming out with new and innovative updates fairly frequently, it still has its fair share of problems. In fact, it’s gained a reputation for being a buggy app that requires a lot of updates to run smoothly. Even so, there are plenty of problems with Trivia Crack that you might want to try and solve on your own.
If you’ve been a Trivia Crack user for a while, you know just how frustrating these bugs can be. So do we—and we’re here to help.
We at Trivia Bliss have compiled a list of the most frequent Trivia Crack complaints and the ways to troubleshoot them. Read on to find out how to fix your Trivia Crack app and improve your gameplay experience.
Why Does Trivia Crack Keep Saying No Internet Connection?
If you’re a longtime Trivia Crack fan, you may have found yourself facing a “check your internet connection” message many times over the years. It’s a common error message that can appear as a pop-up while you’re engaging with the app. This pop-up prevents you from continuing gameplay, sometimes indefinitely.
This is a widespread problem that’s been reported by many Trivia Crack players over the years. Some folks can fix this problem by simply restarting their modem or router, but for most, this is a glitch. And while it’s simply just a glitch, the solution isn’t so simple.
Even if your internet connection is stable, the app may display the message anyway. It’s one of Trivia Crack’s shortcomings, and Etermax, Trivia Crack’s parent company, has yet to fully solve the problem. In other words, it’s the app’s fault, and not yours, that this error message keeps appearing.
So, if Trivia Crack tells you that your internet connection isn’t working, please don’t fret. Just double check your router, and if there’s no problem there, it’s safe to say it’s on the other end. Our advice is to email Etermax to report the issue and make your complaint that way.
Why Does Trivia Crack Keep Crashing After an Ad?
Trivia Crack is notorious for being packed with distracting pop-up ads. Sometimes, these are images you can click “X” to close out of, and other times, they’re videos that you have to watch in their entirety (usually for 15 seconds) before being able to continue gameplay. Trivia Crack makes the bulk of their profits through these pesky ads, but it doesn’t make for a user-friendly experience.
Occasionally, while watching an ad, the app will crash and quickly close, bringing you back to your phone’s home screen. This may happen again upon opening the app once more—the ad may begin to play, and then the app will abruptly close without warning. There’s no good reason for these crashes to happen; they’re only occurring because the app is somewhat poorly coded. Errors in the code make for a greater likelihood that the app will crash.
Unfortunately, there’s not a way for you at home to fix this problem in its entirety. Etermax asks any and all users who have experienced this occurrence to contact them with a screenshot or screen recording of the ad that it crashed during. That way, if it’s the ad itself that caused the problem, they can work out the kinks themselves and remove that ad during the next update cycle.
We get it—it’s such a bummer to have to pause your gameplay just because of a stupid ad. Apps aren’t meant to crash, but it happens all the time.
In the rare case that an ad wasn’t what caused the crash, there are some other simple potential fixes to attempt. You can turn off the app by swiping your finger from the bottom of your screen towards the middle while holding it down, then swiping Trivia Crack app image upwards until it disappears. You could also try hard booting your phone. Turning your device off and restarting it is another way to give it a little rest before attempting gameplay again, sometimes making it less likely for apps to crash.
And if all else fails, you can try to stop crashes by uninstalling and reinstalling the app. If you’re worried about not being able to get back into your current games or losing all of your stats, don’t fret. You won’t lose your progress doing this as long as you’ve chosen a password for your Trivia Crack account. Simply login using your username and password when prompted, and everything will be restored to the way it was.
Why is My Trivia Crack App Frozen?
In the same vein as a crash, sometimes Trivia Crack will freeze on your screen and you’ll be unable to continue gameplay as before. Even if you open and close the app a couple times, the screen may not unfreeze. What do you do?
This is of no fault of your own—as we’ve already established, this app can be really buggy. The quickest way to guarantee a fix for a frozen screen is to delete the app completely and then redownload it. Hopefully, you’ve already set a password pre-freeze—otherwise, you may lose your progress—but as long as you have, you can log back in once the app has redownloaded onto your phone.
Sure, it’s a bit of a hassle to delete and redownload an app, but it’s one of the easier quick fixes to help you out of a Trivia Crack bind. So, if you’re desperate to keep playing ASAP, we recommend trying this first. If that doesn’t fix your issue, then pick your bone with one of Etermax’s support representatives online.
How Do You Update Trivia Crack?
Trivia Crack clearly has had plenty of admin problems over the years and playing the app without updating can get really annoying. Make sure you’re updating Trivia Crack regularly for smoother gameplay.
Luckily, this fix is pretty simple. If you’ve got an Apple iPhone, you update Trivia Crack how you would update any other app: by heading to the app store, searching for Trivia Crack, and clicking “Update” on the far right next to the app’s name. Easier yet, you can turn on automatic updates for your apps in Settings. That way, you’ll never have to worry about manually updating Trivia Crack and any new bug fixes will be applied without you having to push a button.
If you’re on Android, this update process is a little different, albeit still a pretty familiar one. You first open up your Google Play app, then click on your profile icon in the top right corner to open up the app’s menu. From there, you select “My Applications and Games,” which is usually where you’d go to update any old app. Check to see if there’s a Trivia Crack update available, and if so, select it. Now your Trivia Crack experience will be as good as ever!
Why Is Trivia Crack Loading So Slowly?
It’s easy to get fed up when your Trivia Crack app is taking forever to open or load a game. Before you try anything else or complain to Etermax support, check the settings of your smart device to see how much room Trivia Crack is taking up. It’s possible that the app is taking up too much of your phone’s storage space, which is causing it to run slowly and, therefore, more poorly.
If it’s taking up a ton of space—say, over a couple hundred MB—then consider offloading the app or deleting it and redownloading it. Especially if you’re super low on phone space, this can be a good way to clear the app’s cache.
If you’re attached to the app and don’t want to momentarily delete it, then see what else you can delete from your phone. Getting rid of apps that you don’t use often or photos that you don’t like can save you valuable storage space on your device, making more room for apps like Trivia Crack and, in turn, giving Trivia Crack a chance to run better.
Why Can’t I Open Trivia Crack?
Usually, Trivia Crack can be opened without any trouble. Normally, when you click on the app, the logo of Trivia Crack’s parent company, Etermax, will appear on a blank white screen. Then, after a few seconds, you’ll be taken to the app’s home screen, from which you’ll be able to start a game.
However, sometimes the app proves difficult to open. Instead of taking you to the Trivia Crack home screen, the app will suddenly close after showing you the Etermax logo, returning you to your phone’s home screen instead.
Unfortunately, Etermax doesn’t have a quick fix for this. It’s best to regularly update your Trivia Crack app via the Apple app store or Google Play store. Clearing your cache in settings can’t hurt either. While neither of these will guarantee that the app will work better, both give it a better chance of fixing its silly bug. Just know that it’s pretty likely that it’s a problem on the app’s end, and your phone is not the problem.
How Do I Change My Trivia Crack Username?
It’s understandable that you might want to change your Trivia Crack username at some point. For example, if you first downloaded the game in high school and are looking to update your screen names to something more professional, you may want to change your Trivia Crack username, too.
To change your username, you must first open the menu. You can find this by clicking the button in the top right-hand corner of the homepage that shows three horizontal lines stacked atop each other. Then, you click “Settings,” found by the Gears icon. Next, you’ll click your username, and from there, you’ll be able to edit it. You may have to try a few different usernames before one is available—it may already be claimed by another user—so have a handful of ideas at the ready.
Once you’ve come up with a username that’s unique to you, you’ll be able to finalize it. Simply press “Save” in the top right hand corner to make sure your username change sticks. The next time you open Trivia Crack, you’ll have a new name displayed both on your screen and on those of your opponents.
How Do I Change My Trivia Crack Password?
Similar to changing your username, it’s smart to alter your Trivia Crack password every once in a while. Hacks aren’t uncommon these days and making sure all of your important accounts (and, by extension, your identity) are secure is an essential thing to do in our digital world. IT experts advise resetting your password often using unusual and unpredictable combinations of letters, numbers, and characters.
To change your Trivia Crack password, you’ll repeat a process very similar to that of changing your Trivia Crack username by opening the menu, going into Settings, and then clicking “Change Password”. And voila! You’ve got a completely new password, and you’re less likely to jeopardize the security of your Trivia Crack account.
How Do I Change Trivia Crack Adventure Name?
Picture this: you’ve downloaded Trivia Crack Adventure, and you want to change your assigned username. You’re scouring settings for any option to alter the screen name the app has given you, seemingly to no avail.
Unfortunately, all that searching won’t be fruitful. As of May 2022, there is no way to change your Trivia Crack Adventure username. Bummer!
The screen name given to you by the app will automatically be taken from the first part of your email address, so keep that in mind when deciding whether or not to connect to Trivia Crack Adventure using Facebook.
If you’d prefer your Trivia Crack Adventure opponents not know your last name, then don’t connect to Facebook. Alternatively, if you don’t want folks finding out your personal email address and your full name isn’t too precious to you, opt for the Facebook connection.
And if you really don’t want your opponents finding out any of your personal information, perhaps sign up for the app using a burner email address. That way, Trivia Crack Adventure will take your username from something that isn’t so easily traced back to you.
Etermax has yet to announce plans for a feature that will allow users to change their screen names on Trivia Crack Adventure, but we can only hope that those plans will soon be developed. For now, though, usernames on the app remain unable to be edited.
Final Words
There you have it, folks! We hope you found our list of frequent Trivia Crack problems and their solutions informative and helpful. Though the app has its fair share of bugs, glitches, and problems, it’s still fun to play, especially if you know how to fix some of those problems on your own. For more troubleshooting tips, check out our article on Trivia Crack for the Apple Watch and our look into why Trivial Pursuit Switch isn’t working.
Do you have your own handy Trivia Crack hack or tip to make the game go by more smoothly? Or do you have a question about troubleshooting the app? Hit us with it in the comments down below.
John Mouritz says
Great assistance.
I am not as stupid as I was beginning to think .it is a frustrating app at times .
Thank you
Deborah Allen says
Why can’t we challenge the other player in our individual Trivia Crack games anymore? I only get the option to choose which Icon I want to EARN. I want to continue to CHALLENGE the other player. How can this be accomplished?? Please advise…
Patti Hunter Gibson says
The Pic Duel on my Trivia Crack has not been working for months. I’m able to play one game – obviously with no other player. After that, it just searches and searches and never loads a game. Everything else works fine. According to the App Store, it is up-to-date.